Frequently Asked Questions

What purchase options are available in WallPix?

WallPix offers two premium options:

1. Pro Version: A one-time purchase for lifetime access to all premium features.

2. Annual Subscription: A one-year subscription with auto-renewal, providing access to premium features for the duration of the subscription.

How do I purchase the Pro Version or subscribe?

To make a purchase, open WallPix and navigate to the Premium menu. Select either the Pro Version (one-time purchase) or the Annual Subscription, then follow the prompts to complete the transaction using your Apple ID.

What's the difference between the Pro Version and the Annual Subscription?

The Pro Version is a one-time purchase that gives you lifetime access to all premium features. The Annual Subscription provides the same features but requires yearly renewal. Choose based on your preference for a one-time payment or a potentially lower annual fee.

How do I cancel my Annual Subscription?

To cancel your subscription, go to your iPhone's Settings > [Your Name] > Subscriptions. Find WallPix in the list and tap on it, then select "Cancel Subscription". Your subscription will remain active until the end of the current billing period.

Will my Annual Subscription automatically renew?

Yes, the Annual Subscription will automatically renew each year unless you cancel it at least 24 hours before the end of the current period. You can manage this in your Apple ID settings.

I purchased the Pro Version but don't see the premium features. What should I do?

First, try restarting the app. If the issue persists, go to the Premium menu in the store and look for a "Restore Purchases" option. If you're still having trouble, please contact our support team.

Can I use my Pro Version or subscription on multiple devices?

Yes, your WallPix purchase is tied to your Apple ID. You can use it on any iOS device where you're signed in with the same Apple ID.

Is my payment information secure?

All payments are processed through Apple's secure payment system. WallPix does not store or have access to your payment information.